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Contact Us


Please do not hesitate to contact us regarding to any issue you experience.
We are happy to walk through every step with you. We have Live Chat support during our office hours. Any after hour messages will be sent to our customer care email and will be replied in priority orders the next day.
We are dedicated to give you the best shopping experience possible!

Tickets will be replied within 24 hours but may be delayed during the busy season. To solve your problem quickly, please Note:

Pre-sales Service:
If you have any questions before making a purchase, please Email us at support@michaeltop.com

After-sales Service:
For questions regarding to order status and other after-sales support, login to My Orders and click on the order you need help with. From the order page, you can easily review order details, track order progress, and request help by submitting a Customer Service ticket. We normally respond to all tickets within 1 working day. Please contact support@michaeltop.com for more details.

Agency Service:
If you are interested in our products and want to be our agent, you can email us hi@michaeltop.com for more details.

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